Terms of Use
Call Center Ninja

This policy is valid from November 9, 2017 until further notice. Sit back, relax, and have some coffee.

Disclaimer - Call Center Ninja

I intend to fill this website or blog with helpful tips and valuable information about surviving and enjoying the call center lifestyle. However, all the articles written on this blog are based on personal experiences, unless otherwise stated. Despite my nearly seven years of call center experience, starting as an agent, then becoming a peer coach or subject matter expect, and eventually a lead trainer, I want to make it clear that I do not claim to know everything about call centers.

Thus, the tips and experiences I provide on this website are for informational and inspirational purposes only, and at times for entertainment purposes too. I am not providing any legal or professional advice. Although I uphold integrity and honesty in my blog posts, please know that reading all the information here in Call Center Ninja is done at your own risk and your own free will.

To be clear as well, I am not associated or affiliated with any call center companies or institutions. My thoughts and opinions are all my own, and I do not represent the opinions of any organizations or community.

If you don’t agree or accept these Terms and Conditions, please cease the use of this website immediately. If you do relate with me and love my blog posts, then you are very much welcome here. Conversely, you are free to provide constructive criticisms and I will make sure to act upon them. Hate and destructive comments are not welcome though.

I work very hard to write real stories and tips that worked for me and hopefully will work for you too. Please acknowledge though that my tips are not a 100% guarantee you will survive your call center lifestyle. At the end of the day, the choices of your life are yours to make so choose wisely. I’m here as your survival bestie but I’m not going to force my beliefs on you, but I will highly respect yours.

I make no representations or warranties of any kind (expressed or implied) about the completeness, accuracy, reliability, or suitability of any products or services contained in this website for any purpose. I truly aim to provide you with the most accurate information and resources at the time of publishing but sometimes, information becomes stale and outdated. I may not be able to update the information right away because you know, I also have a life to live outside the internet. 🙂

If you find any inaccuracies or inconsistencies, please feel free to contact me directly and I will do my best to respond as soon as I can. Sometimes this website might be (crossing my fingers it won’t) down for some time due to maintenance, server, or hosting issues. In these cases, I cannot hold myself liable for anything that might happen or how it may affect you as a reader as I cannot fully control these circumstances. Rest assured though that I will respond to the issues immediately.

I reserve the right to change any of these Terms and Conditions at any given time on this website. Feel free to check back here every so often.

Copyright Policy 

Unless otherwise noted, I, Rea Alducente of Call Center Ninja, am the legal copyright holder of all contents and materials on this website, and the contents may not be used, reprinted either partially or fully, modified, or published without my written or verbal consent. A link to https://callcenterninja.com must appear in all copies of any content.

Guest bloggers and other contributors to Call Center Ninja are responsible for their own submitted material on my website and have to ensure that their work complies with national and relevant foreign laws. The opinions expressed by any Third Parties are their own and do not represent the position or belief of Call Center Ninja.

I reserve the right to do whatever I want with this website in the future or anytime soon as the need arises. I also reserve the right to edit or delete any comments submitted to this website without notice due to: comments deemed to be spam or questionable spam, comments including profanity, comments containing language or concepts that could be deemed offensive, and comments that attack a group or person individually.

Advertisers and Sponsors

To keep this website running and in good condition, I may have to employ income-generating tactics at no additional costs to you. I may accept sponsored or paid posts, product reviews, advertisements, or insert affiliate links to my blog posts but all of these will be properly disclosed.

I will do my absolute best to only provide you with information about products and services that I genuinely believe in as I want to take care of the trust that you’ve given me and this website.

Letters to the Editor

Any letters, e-mails, blog comments, responses on Social Media platforms such as Facebook, Pinterest, Instagram, and Twitter, or questions written directly to me may be used to share with my blogging audience unless specifically requested otherwise. (Part of) these letters or emails, questions or any other feedback may be used in newsletters or blog posts. 🙂

Thank you so much for taking the time to read this lengthy disclaimer, and for visiting Call Center Ninja! Enjoy and feel at home. For questions and anything else, talk with me via hello@callcenterninja.com and don’t forget to introduce yourself!

Much love, 

Call Center Ninja ♥


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