CallCenterNinjaCustomer Service and Claims Handler
Start Date: 11th May 2026
Shift patterns: Mon - Fri 8.00 am - 9.00 pm, Sat & Sun 8.00 am - 8.00 pm - YOU MUST BE ABLE TO WORK ANY SHIFTS DURING THESE TIMES
Salary: £26,436.80
Training: 2 weeks - 2 days training per week will be on site (at our Manchester office)
Contract: Permanent (Hybrid - 2 week days on site at our Manchester office, 3 days work from home) 40 hours per week.
THIS IS A HYBRID ROLE, YOU MUST BE ABLE TO WORK ONSITE 2 DAYS PER WEEK AT OUR MANCHESTER OFFICE
YOU WILL BE PROVIDED WITH A DESKTOP PC FOR WORKING FROM HOME. YOU MUST BE ABLE TO CONNECT THE PC VIA AN ETHERNET CABLE TO YOUR MODEM; WIFI CONNECTION IS NOT AVAILABLE.
NO TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF EMPLOYMENT.
A CRIMINAL RECORD CHECK (BASIC DBS) AND A CREDIT CHECK WILL BE CARRIED OUT FOR THIS ROLE.
Who are we? We are the voice of our clients.
We are a global outsourcing Contact Centre located in the heart of Manchester city centre, with a reputation for hard work, outstanding results, and for simply being “a great place to work”.
What do we do? We provide fantastic service and great careers.
We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We do this by telephone, email, web chat, white mail and social media interactions. We develop our teams and provide some fantastic opportunities for progression. If you want a career, you can make it happen. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award winning training programmes and exceptional training teams are on hand to help to make this happen.
What role is available? Customer Service & Claims Advisor bound calls from customers who are wanting to make a claim on their mobile phone insurance.
What does an average day look like? Now there’s a question!
What do we need from you? People skills and confidence in your PC skills!
What will we give you? Well there’s plenty, where do we start?
Anything else that we have to offer? Always, and just to name a few........
Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Where do you sign up? Right here!!