CallCenterNinjaAt TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
The Search Expert - As the AEO/GEO and SEO subject matter expert, you will manage search optimization efforts across technical, on-page, and off-page SEO, including keyword/prompt research, content optimization, internal linking, backlinks building, and performance reporting. Your goal is to improve organic traffic, search rankings, AI visibility, brand mentions and citations across major search engines and LLM platforms such as Google AI Mode, ChatGPT, Perplexity and Gemini.
Strategizing potentials and improvements - Identify SEO and AI search growth opportunities through a structured, data-driven approach. Conduct competitor analysis, content performance evaluation, and keyword/prompt opportunity discovery to uncover content gaps and improve visibility across both traditional search engines and AI platforms.
A trend-watcher - Continuously monitor changes across the search and AI landscape, including algorithm updates, SERP features, AI-generated answers, and emerging search behaviors. Translate insights into actionable strategies to improve search visibility and maintain a competitive edge.
The website guardian - Work closely with the development team to monitor tracking, resolve technical issues related to ranking, and ensure website performance, site architecture, and structured data are optimized for both traditional search engines and AI-driven discovery.
We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, South Korea, Japan, India, Romania, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy — selecting and employing the best professionals to make the outsourcing industry better for our people and our clients. Our company has won over 310 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.