Core Responsibilities
1. Supplier & Vendor Management
- Build and maintain relationships with approved distributors and vendors (hardware, Microsoft licensing, security vendors, etc.).
- Request and negotiate pricing, deal registrations, and special bid discounts.
- Track vendor rebates, incentives, and margin opportunities.
- Ensure vendor compliance documentation and onboarding requirements are maintained.
2. Pricing & Commercial Support
- Provide timely and accurate hardware and software quotations to the sales team.
- Ensure pricing aligns with agreed gross margin targets.
- Support bid submissions and larger project tenders with cost models.
- Monitor currency exposure where applicable (USD / EUR purchases).
3. Order Processing & Fulfilment
- Raise purchase orders in line with approved sales orders.
- Ensure back-to-back PO to SO mapping where applicable.
- Track delivery timelines and proactively manage delays.
- Coordinate logistics for UK and international shipments.
- Ensure correct serial number and asset tracking where required.
4. Financial & Margin Governance
- Protect gross margin on all hardware and software deals.
- Validate supplier invoices against purchase orders.
- Assist Finance in resolving pricing or billing discrepancies.
- Support aged debt conversations were linked to hardware projects.
5. Internal Collaboration
Work closely with:
- Account Managers (to support sales growth)
- Service Desk (for device onboarding and provisioning)
- Finance (for PO controls and reconciliation)
- Technology leadership (for solution validation)
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