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B2B Quality Evaluator Associate at Concentrix | CallCenterNinja.com
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Customer Service
On-site
B2B Quality Evaluator Associate
Concentrix
Egypt
4/28/2026
Role Description
Prepare detailed quotes for contract renewal and RFP/RFI responses daily to ensure timely and accurate pricing for client proposals
Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access
Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability
Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions
Handle external and internal queries professionally and promptly to promote a client-oriented service approach
Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation
Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy
Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes
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