Billing and Payments Specialist (English-Speaking) - Digital Ads

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Billing and Payments Specialist in Lisbon, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Billing and Payments Specialist, you will:

• Own end-to-end invoicing workflows for advertising clients across multiple products and platforms.
• Generate, review, and distribute accurate client invoices in line with contractual terms and campaign delivery.
• Investigate and resolve billing discrepancies, working closely with Sales, Ad Ops, Finance, and Product teams.
• Act as a primary point of contact for client invoicing inquiries, delivering clear and professional communication.
• Maintain and reconcile billing data across systems, ensuring consistency and accuracy.
• Identify inefficiencies in billing workflows and propose process improvements.
• Document processes and contribute to internal knowledge bases.

Your qualifications

Concentrix is a great match if you:

• Are fluent, verbal and written in English (C1)
• Have 1–2+ years of experience in invoicing, billing operations, ad operations, or a related support role.
• Demonstrate excellent written and verbal communication skills, with the ability to engage effectively with both internal stakeholders and external clients.
• Thrive in a cross-functional environment, collaborating with teams such as Sales, Finance, Operations, and Product.
• Possess strong attention to detail and a high level of accuracy when handling billing data and large datasets.
• Feel comfortable working with numbers, spreadsheets, and reporting tools to support business operations.
• Be able to prioritize multiple tasks, manage competing deadlines, and perform effectively in a fast-paced environment.
• Learn new tools, systems, and processes quickly, adapting to changing business needs with ease.
• Bring experience in digital advertising, media, or SaaS environments, along with familiarity with ad billing models (CPM, CPC, CPA), ERP systems (e.g., NetSuite, Salesforce), and intermediate Excel/Google Sheets skills (pivot tables, lookups) as a plus.

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.