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The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
We are looking for an experienced Cloud Solution Architect – Infrastructure – MECM (aka SCCM)/Intune with fluent German and English language who will work directly with customers, as a consultant and technical advisor.
Key Responsibilities:
Design, Deploy, Review and Assess the health of the infrastructure and clients
Upgrade, update and maintain the SCCM hierarchy
Troubleshoot issues with infrastructure and clients
Tune and optimize for performance
Assist with reporting
Assist in setting up SCCM Co-Management with Intune
Assist in planning, reviewing and troubleshooting Software Updates feature
Assist in planning, reviewing and troubleshooting Task Sequences
Provide training in all areas of SCCM to ensure customer goals are met
Required Skills & Experience:
Expert knowledge working as a depth expert and technology owner or consultant for SCCM
Ability to present to multiple levels of customer leadership.
Ability to act as a consultant and architect for multiple customers.
Broad knowledge across multiple scenarios:
Windows Desktop/Server Management using SCCM
SQL Server, Active Directory, Certificates, IIS, DNS, Security
Package/Application creation
Desktop OS Upgrades using different approaches
Intune and Co-Management experience
SSRS Reporting and/or PowerBI experience
PowerShell scripting
Deep level knowledge in at least 3 of the above categories
Technical Skills Requirements:
Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune:
Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:
Infrastructure:
Design
Deployment
Upgrades
Maintenance, Health, Tuning
Troubleshooting
Windows Desktop Upgrades
Software Updates
Compliance
Software Distribution
Security
Intune
SQL Server
Report Development
Network Troubleshooting
Related Skills:
Active Directory
DNS/Network
SQL Server
IIS
Certificates
Tools: SQL Profiler, PowerShell, Process Monitor