Cloud Solutions Architect Power Platform & Microsoft 365 Copilot

Concentrix is seeking an experienced Cloud Solution Architect (CSA) specializing in Power Platform and Microsoft 365 Copilot solutions to drive AI-powered business transformation for enterprise customers.

The successful candidate will act as a trusted technical advisor, helping organizations modernize business processes, automate workflows, build low-code applications, and unlock business value through Microsoft AI technologies including Microsoft 365 Copilot, Copilot Chat, Copilot Studio Agents, and Copilot Extensibility solutions.

Key Responsibilities

Power Platform Architecture & Strategy

• Design and implement enterprise-scale Power Platform solutions.
• Build application modernization roadmaps leveraging low-code/no-code capabilities.
• Drive digital transformation initiatives using Power Apps, Power Automate, and Dataverse.
• Lead solution architecture workshops and technical assessments.
• Develop scalable and supportable enterprise architectures.

Power Apps & Business Solutions

• Architect Canvas Apps and Model-Driven Apps.
• Design enterprise data models using Microsoft Dataverse.
• Integrate Power Apps with Microsoft 365, Azure Services, Dynamics 365, Graph APIs, and third-party platforms.
• Implement Application Lifecycle Management (ALM) and DevOps practices.
• Design mobile and cross-platform business applications.

Process Automation & Integration

• Develop automation strategies using Power Automate.
• Modernize legacy business processes through workflow automation.
• Implement approvals, business process flows, and robotic process automation (RPA).
• Integrate systems through APIs, connectors, and custom integrations.
• Reduce operational overhead through intelligent automation.

Microsoft 365 Copilot & AI Transformation

• Lead Microsoft 365 Copilot readiness and deployment engagements.
• Assess organizational readiness for AI adoption.
• Design Copilot governance, security, compliance, and adoption frameworks.
• Enable organizations to leverage Copilot across Word, Excel, PowerPoint, Outlook, Teams, and business workflows.
• Define AI use cases aligned with business value and productivity outcomes.
• Conduct executive and end-user Copilot workshops.

Copilot Chat & Copilot Agent Solutions

• Design and deliver Copilot Chat experiences for business users.
• Build custom Copilot Agents using Copilot Studio.
• Enable conversational experiences across enterprise systems.
• Develop AI assistants that automate business processes and knowledge retrieval.
• Design responsible AI and governance controls for agent-based solutions.
• Guide customers on AI adoption best practices.

Copilot Extensibility

• Architect Copilot extensions using:
  • Microsoft Graph Connectors
  • Declarative Agents
  • Plugins
  • Custom Connectors
  • REST APIs
  • Azure AI Services
• Build integrations between Copilot and enterprise applications.
• Enable access to organizational knowledge through secure extensibility models.
• Design scalable enterprise AI architectures.

Customer Engagement

• Act as the primary technical advisor for strategic customer engagements.
• Facilitate executive briefings, architecture reviews, and AI strategy sessions.
• Present complex technical concepts to executive and technical audiences.
• Build trusted relationships with customer stakeholders.

Required Qualifications.

• Language: German
• 10–15+ years of experience in enterprise application architecture and digital transformation.
• 5+ years of hands-on experience with Power Platform solutions.
• Proven experience designing large-scale enterprise automation and low-code platforms.
• Experience delivering Microsoft 365 Copilot and AI transformation programs.
• Strong consulting and customer-facing architecture experience.
• Excellent presentation and stakeholder management skills.