CallCenterNinjaYou Will:
Work within a compliance focused function within the customer operations team. This function will review unusual activity within customer profiles that may be related to money laundering or fraud. These investigations may lead to regulatory filings.
Work with the compliance organization regarding these investigations.
Identify customer-related trends, patterns and issues associated with money laundering, terrorist financing and other unwanted and fraudulent transaction activity.
Ensure compliance with Anti-Money Laundering policies and procedures.
Learn and share knowledge in a global team environment.
Other ad hoc duties as required.
You Have:
Hebrew C1 and English C1
A minimum of 1 year experience investigating unusual activity. Experience of filing regulatory reports related to AML, CTF, Fraud Investigations desirable but not essential.
Experience in identifying and analyzing patterns in transactional behavior and determining if regulatory reporting is required.
Experience in identifying unusual patterns of activity and escalating for potential risk mitigation.
Experience working in a compliance-driven environment while ensuring a positive customer experience.
Direct experience in either fintech or financial industries.
Integral Behaviors:
Curiosity (continuously improve, data driven and sweat the details): You want to learn and understand how and why things work the way they do.
Collaborative (compassionate partner): While being self-sufficient you appreciate and understand the benefits and impact of working together. You treat everyone with respect and compassion.
Detail Oriented (data driven): The details matter. You can dig deep to get the information you need and can articulate effectively.
Efficient (bias for action, deliver on promises): You know how to priorities and when to act, balancing many tasks at once.
Compassionate (customer centricity, earn trust through integrity): You assume positive intent and work towards serving our customers and supporting your colleagues’ best interests at all times.
Working Model:
Location: On-site at our offices in Victoriei Square, Bucharest
Schedule: Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break
We are committed to non-discrimination across our global organization and in all our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorable discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.