Crisis Management Specialist/ Consultant

Job Summary

The Regional Protective Services (RPS) Associate Manager/ Specialist is a full-time role responsible for incident and crisis management, emergency preparedness, physical security, and standards compliance; facility threat, vulnerability and risk assessments; workplace violence prevention; travel security; geo-political threat monitoring; corporate security related training. They also support investigations, behavioral threat assessment and management; executive protection and event security; within the area of responsibility and the region. They will be providing guidance and support in a complicated corporate environment that values collaboration, independent thinking, proactive problem-solving, integrity, collegiality, efficiency, and continuous organizational transformation. They are expected to develop a close collaborative relationship with Accenture’s Business, IT, Cyber Security, Legal, Travel, Workplace, and HR leaders as well as with domestic and foreign law enforcement and diplomatic and intelligence services. This role requires collaboration with various internal and external stakeholders and flexibility to be on call 24/7, travel 25% of the time, and work outside normal business hours. The role will also support the wider APAC Regional Protective Services team.

Requirements:

• Bachelor´s degree from an accredited college or university is required.

• Industry-recognized local and international professional security certifications are a plus.

• Minimum of 5 - 10 years of relevant security experience or equivalent in private, government, or security forces.

• Minimum of 3 years’ experience working directly with Corporate Security functions.

• Minimum of 3 years’ experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint. Preferred Skills

• Excellent organization, analytical, and communication skills.

• Calm under pressure and ability to provide clear guidance and direction during stressful situations.

• Rapport and influence building skills.

• Stake Holders management and relationship building

• Excellent customer service.

• Uncompromised ethics and integrity

• Ability to learn quickly and to multitask; be adaptable and flexible.

• Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.

• Must be able to work with and protect highly confidential information.

• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.

• Ability to analyze operational data and summarize for leadership to make informed decisions.

• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.

• Language skills preferred.

• ASIS CPP, PSP, and CPI are considered a plus.

Responsibilities/Accountabilities:

➢Security Management:

➢ Foster security culture and awareness.

➢ Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities.

➢ Contribute / implement security strategy, plans, procedures, and controls.

➢ Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution

. ➢ Conduct threat, vulnerability and risk assessments.

➢ Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.

➢ Establish near term goals and provide input to longer term goals within the area of responsibility.

➢ Maintain awareness of relevant regulations and decisions.

➢ Ensure GP&S’s guidance and response actions align with Accenture’s policies. Crisis Management, Risk Intelligence, Event Monitoring, and Employee Notification:

➢ As SME (crisis and emergency management) serve as a key contact for internal and external stakeholders.

➢ Deal with difficult and sensitive situations appropriately and confidentially.

➢ Manage incident notifications and security assessments by vendors to ensure timely receipt of information and analysis on events which could impact Accenture’s facilities, people, or operations.

➢ Oversee the dissemination of such information to Accenture leadership and coordinate any messaging to employees.

➢ Serve as the primary point of contact for escalations from the Regional Protective Services (RPS) and Accenture Security Operations Center (ASOCs). Personnel Security:

➢ Support and deputize for the Employee Assistance Officer on Behavioral Threat Assessment Teams (BTAT).

➢ Support employees/contractors/clients affected by internal / external security incidents.

➢ Support and assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.

➢ Support security awareness training.

➢ Support executive protection and event security management.

➢ Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.

➢ Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.

➢ Act as the primary escalation path in Malaysia for incidents raised by partners such as Employee Relations, Human Resources, or Workplace.

Other requirements:

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates.

The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.