Customer Service Associate and Analyst Roles - Insurance Account (Alabang)

JOB DESCRIPTION:

• Review completeness and compliance of all documents received.
• Verify accuracy of agent and license information.
• Analyze information to determine proper handling of work.
• Encode agent, license and commission information in the system accurately.
• Update existing agent record in the system, if needed.
• Create and post correspondences, if needed.
• Identify the next process based on the workflow and create necessary transactions.
• Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

SKILLS AND QUALIFICATIONS:

Associate Role

• Open to college graduates and undergraduate who have completed at least 2nd year

• Must have 1 year of experience in financial/healthcare/retirement/insurance accounts

• Proficient in Microsoft applications
• Must be willing to work full time onsite in Muntinlupa, Alabang
• Must be flexible with shifts
• Ability to adhere to current performance tool that team uses
• Coachable - Seeks out and accepts feedback to improve personal performance

Analyst Role

• Open to college graduates and undergraduate who have completed at least 2nd year

• Must have 2 years experience in retirement/insurance accounts

• Proficient in Microsoft applications
• Must be willing to work full time onsite in Muntinlupa, Alabang
• Must be flexible with shifts
• Ability to adhere to current performance tool that team uses
• Coachable - Seeks out and accepts feedback to improve personal performance

#LI-PH

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.