Customer Service Associate - English speaking

The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services.

Responsibilities:

• Communicate with customers via phone, email, and chat.

• Provide accurate information about products, payments and refunds.

• Collaborate with internal departments to fulfil customer needs.

Qualifications:

• Minimum 6 months of voice customer service experience.

• Fluent in English

• Excellent verbal, written, and interpersonal skills.

• Ability to multi-task, organize, and prioritize efficiently.

• Flexible with rotational shifts, including nights and overnights.

• Available to start immediately.