Customer service support - Fluent Finnish and English - Málaga - Remote position

Job Opportunity in Malaga for Finnish Speakers

Join our international team in Málaga and support Finnish-speaking B2B clients at Foundever.

 

Location: Málaga, Spain.
Annual Salary: Competitive salary + benefits package.
Working Hours: Fixed shifts between 9:00 and 22:00.
Training: 4-week on-site paid training within contract.
Start Date: May 4th.

Work modality: Work from Home once the training is done.

 

ABOUT US: At Foundever, we are looking for motivated professionals to support our Finnish‑speaking business clients in a dynamic B2B environment. We believe that a great employee experience drives a great customer experience, and we provide the tools, training, and support needed to grow professionally in an international setting. 

 

 

WHAT YOU WILL DO:

As a Customer Service Support, you will play a key role in supporting our Finnish‑speaking business clients and internal teams, ensuring smooth and professional service delivery.

Your responsibilities will include:

• Providing day‑to‑day support to B2B sales and account management teams.
• Communicating with Finnish‑speaking clients via email, phone, and other channels.
• Managing order processing, contract administration, and customer data updates.
• Collaborating with cross‑functional teams such as Sales, Marketing, and Technical Support.
• Ensuring accurate documentation and timely follow‑up on client requests.

 

 

WHAT WE ARE LOOKING FOR:

• Language Skills: Native or bilingual proficiency in Finnish and C1 level of English (spoken and written).
• Location: Residence in Málaga or willingness to relocate.
• Skills: Strong organizational, communication, and time‑management skills.
• Profile: Detail‑oriented, customer‑focused mindset.
• Experience: Previous experience in a telecom or B2B environment is a plus.
• Technical Skills: Familiarity with CRM tools (e.g. Salesforce) and MS Office suite is a bonus.

 

 

WHAT WE OFFER:

• Working at home once the training is done.
• Competitive salary plus benefits package.
• 4-week on-site training within contract.
• Fixed shifts between 9h and 22h.
• A collaborative and international work environment.
• Opportunities for professional growth and development.
• The chance to make a real impact in a fast-paced industry. 

 

Join Our Team and Make a Difference!

 

If you are ready to take the next step in your career and work in an international B2B environment, we would love to hear from you! Please APPLY to OUR JOB OFFER.

 

Create your best moments. Join #FoundeverLife!

 

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.