CallCenterNinjaAt Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.
We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.
Join us!
What the role looks like:
Deliver live and on-demand instructor-led training via a variety of modalities and technologies.
Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.
Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.
Update, translate & localize training materials as directed.
Review feedback, identify and implement improvement.
Maintain participant records (e.g., registration, test scores, evaluations, and attendance).
hybrid role (Wed-Thu onsite)
Working hours - Mon - Fr 10:00-19:00
Your profile:
1+ year in Customer Training, (virtual) education or L&D environment.
Fluency in German and English – written and verbal
Experience delivering ILT / Vilt learning programs.
Strong presentation and communication skills
Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications
Knowledge of adult learning principles, both inside and outside of traditional classroom environments.
Passion for training and educating people
Direct work experience in a training capacity, including external training and internal curriculum development and execution.
Professional and confident public presence; experience commanding large audiences as a trainer and/or speaker in both virtual and in-person settings.
What we offer:
Monthly transportation/internet allowance
Bonus for important life events (marriage, birth or adoption of a child, university graduation)
Additional medical plan: health and dental care (fully covered by the employer)
Life insurance
Voluntary Sport Card (Multisport)
Please send us your CV in English.
Only short-listed applicants will be contacted.
All applications will be treated as strictly confidential.
Help us G.R.O.W. Join us!