CallCenterNinjaStart date: 11/5 | Location: On-site, Larnaca, Cyprus | Employment: Full-time, 40 h/week, 6-month probationary period followed by permanent employment | Working hours: Monday–Friday, 09:00–21:00 and one weekend day (Saturday or Sunday), 11:00–17:00 | Salary: Fixed salary + bonus
About the role & our client: Our client is a well-known and established Nordic company within digital communication and e-governance. In this role, you will work as a Danish-speaking customer service representative, supporting users of the company’s digital mailbox service. The work is primarily conducted via email and chat, handling cases related to login issues, technical support, user accounts, and secure digital communication. Phone calls may also occur. Your main task is to ensure a safe and professional customer experience where each user receives prompt and clear assistance. No sales are involved in this role.
To ensure the best possible conditions for you to thrive and succeed with us at Foundever, we offer:
To succeed in this role, we believe you:
Meritorious (but not required):
What happens next?
Community, well-being, purpose, and growth are our core values. We hope you want to be part of our team!
If you have any questions about the position, don’t hesitate to get in touch! Recruitment Specialist Fredrik Olsson, fredrik.olsson@foundever.com
Want to know more about what Cyprus has to offer and what life there can be like?
Cyprus is an island located in the heart of the Mediterranean that truly has it all!
With stunning nature, white sandy beaches, and turquoise waters, you are always close to amazing experiences. Cyprus has some of Europe’s cleanest bathing waters according to the Blue Flag certification, with an average summer temperature of 27°C. At sea, you can enjoy activities like jet skiing, snorkeling, windsurfing, and water skiing. Or why not try wreck diving – if you're lucky, you might spot turtles or seals!
Away from the beach, Cyprus's majestic mountain ranges offer hiking, jeep safaris, guided tours in national parks, and skiing during the winter.
Across the island’s many charming towns, you’ll find everything from beautiful nature and cultural landmarks to world-class shopping. The island is influenced by both Greek and Turkish cultures, reflected in its cuisine, historical sites, and cultural heritage. As a former British colony, Cyprus has an international atmosphere and is known for its warm and welcoming local population.
English is widely spoken, but there are also opportunities to take courses in Greek and other languages if you wish.