CallCenterNinjaSutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 37 years, we have cared for our clients' customers, delivering measurable results and accelerating growth.
Experience : 8–12 years
Role Summary
We are looking for a Disaster Recovery Engineer with strong hands-on experience in data centers, poly-cloud, storage, and backup & recovery technologies. This role is execution-focused and will work closely with architects and operations teams to implement, operate, and support DR solutions across on-premises and multi-cloud environments, with a strong emphasis on Linux-based systems.
Key Responsibilities
· Implement and support Disaster Recovery solutions across on-premises data centers and poly-cloud environments.
· Perform hands-on backup, restore, replication, and recovery operations.
· Execute DR drills, failover, and failback activities and validate RTO/RPO objectives.
· Administer and troubleshoot Linux operating systems in DR and recovery scenarios.
· Work on storage platforms (SAN/NAS/Object) to support replication and recovery requirements.
· Support network and connectivity dependencies required for DR execution.
· Identify, troubleshoot, and resolve issues related to backup jobs, restores, and replication failures.
· Participate in incident response and major outage recovery activities.
· Maintain DR runbooks, SOPs, and operational documentation.
· Collaborate with architecture, cloud, and security teams to ensure DR readiness.
· Provide operational input for DR improvements and optimization.
Required Skills & Expertise
· Strong hands-on experience in Disaster Recovery operations.
· Practical experience across poly-cloud environments and on-premises data centers.
· Deep expertise in backup and recovery technologies and replication mechanisms.
· Solid understanding of storage technologies (SAN, NAS, object storage).
· Good working knowledge of Linux OS administration.
· Exposure to cloud-based DR designs and recovery workflows.
· Ability to work in 24×7 support and high-pressure recovery scenarios when required.
Preferred Skills
· Experience with DR automation or orchestration tools.
· Exposure to cloud platforms such as AWS / Azure / OCI.
· Relevant certifications in cloud, backup, or Linux (preferred, not mandatory).
· Strong troubleshooting and root-cause analysis skills.
All your information will be kept confidential according to EEO guidelines.