CallCenterNinjaAbout TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Purpose
Your footprint as Employee Relations Investigator, Tier 4 will be providing direction, support and recommendations for the resolution of critical and impactful employee relations activities. You will provide consultation and coaching to our Operations/departmental leadership team and employees in related areas such as (but not limited to): workplace investigations, performance management, conflict resolution, and employee well-being concerns.
Where necessary, you will conduct detailed investigations, document impeccably, maintain accurate information and close all assigned cases within appropriate SLA’s. Finally, you will build strong partnerships and work closely with all levels of operational and departmental management, Human Resources Business Partners, Legal Department, Global Incident Response Team, and HR Knowledge Center.
Location
While this position is expected to start work at home, there is a high likelihood it will return to site in the near future. For this reason, we are only accepting candidates willing to work onsite at the following locations: Columbia, SC, El Paso, Tx, Las Vegas, NV, North Lauderdale, FL or Port Saint Lucie, FL