Funding Specialist (English-speaking) Medical Devices and Reimbursement

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Funding Specialist in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Funding Specialist, you will:

• Manage and maintain accurate funding-related data, including patient information, purchase order details and payor-specific requirements.
• Track the full purchase order lifecycle, ensuring validity, coverage, timely renewals, and alignment with ordering and billing processes.
• Follow up on unpaid invoices, investigate payment issues, and support the resolution of funding and receivables discrepancies.
• Maintain up-to-date knowledge of payor-specific processes, approval requirements and ordering patterns.
• Prepare and maintain operational reports related to purchase orders, funding coverage, payment status and risk areas.
• Collaborate with Sales, Customer Service, and Finance teams to resolve funding issues, improve data consistency and support an efficient order-to-cash flow.
• Coordinate with internal teams to resolve billing holds or discrepancies, manage manual billing tasks (e.g., trial pumps, credit notes), and handle sales tracing credits.
• Respond to AR-related inquiries from distributors and customers, ensuring timely and professional resolution.

Your qualifications

Concentrix is a great match if you:

• Are fluent in English (written and spoken at C2 level)
• Have strong attention to detail and accuracy in data management and organizational skills with the ability to manage multiple priorities effectively.
• Have experience in order-to-cash, billing, receivables or related operational processes.
• Are proficient working with ERP and CRM systems.
• Have experience managing high-volume operational data in a structured environment.
• Have advanced Excel skills, including data tracking, reconciliation, validation and reporting.

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• Competitive salary (base and additional bonuses)
• Permanent Contract
• Mon-Fri: 9AM-6PM
• Health insurance since day 1
• Join a start-up project
• Central location in Porto, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.