Inbound Telesales Advisor

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Salary: £24,784.50 per annum, plus uncapped commission (£400 per month OTC)!

Location: Didsbury, Manchester, M20 2RY (hybrid working option available post-probation – 6 months)

Working Hours: Monday to Friday, 08:00 to 21:00, & Saturday, 09:00 to 18:00

Contract Duration: Permanent, full-time (37.5 hours per week)

Training: 3 weeks plus 2 weeks gradbay (fully paid)

 

Foundever® is seeking Inbound Telesales Advisors to join our vibrant team in Manchester, working on behalf of one of our largest telecommunications clients! If you’re on the search for your next sales opportunity, we want to hear from YOU!

 

Please note that we are unfortunately not able to offer sponsorship for this role.

 

What will I be doing?

As an Inbound Telesales Advisor with Foundever®, you will take incoming calls from potential customers and upselling them the TV, phone, broadband and mobile services they want and need. You will listen carefully to each potential customer’s needs and by using their knowledge of our products and services to find the right solutions every time.

You will have the passion to sell our client's products to new and existing customers over the telephone, whilst at the same time you will deliver great customer service and be an advocate for our client's brand and its products.

You don’t need technical knowledge as our in-depth training programme will get you up to speed. To succeed in this role, you’ll need to have a buzz for hitting targets and provide a good experience even under difficult circumstances.

 

What we're looking for:

• It’s really important you are able to commute to our lovely office, so please check the below address before applying: Adamson House, Towers Business Park ,Wilmslow Road, Didsbury, M20 2YY
• You’ll have the confidence to contact customers directly, including cold calling customers and handle incoming calls.
• Be highly motivated, resilient and thrive on outperforming targets
• You’ll be comfortable working in a target driven environment.
• You’ll have the desire to deliver great customer service and the passion to smash your targets and objectives.
• We want people who are responsible, reliable, punctual and fun
• You’ll have the ability to use a PC and have good keyboard skills.
• To have great communication and listening skills along with the ability to demonstrate Foundever's purpose and values

 

It would be great if you also have:

• Knowledge of working within a call centre environment
• Experience in data entry

 

What we're offering:

• On target commission (OTC) of £400 per monyj plus uncapped commissions for overachievement on top of your base salary of £24,784.50 per annum.
• Amazing additional incentives
• Unbeatable deals on mobile, broadband, TV and home phone services
• Great deals for your friends and family
• Corporate discounts available
• Pension Scheme
• Weekly pay and monthly commission.
• A permanent contract, 37.5 hours per week on a rotational shift pattern
• Flexible shifts, you will be working between 8:00-21:00 Monday to Friday and between 09:00-18:00 on Saturdays
• A hybrid role, working at home and onsite (after the successful completion of probation, minimum 6 months)
• Full computer kit provided (desktop set up)

 

Apply Now! We look forward to reviewing your application.

 

Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognized and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at Recruitment.Manchester@foundever.com. Please note this email address may not be used to submit applications, and applications will only be considered if they are submitted via the 'Apply now' button on this advert. Any applications sent to this email address will not be considered.

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.