CallCenterNinjaJob Summary
Lead end-to-end delivery of cybersecurity operations across network, endpoint, and cloud environments. Act as a client-facing technical expert while managing teams and driving secure, scalable implementations.
Key Responsibilities:
Provide technical leadership in deployment, and support of security solutions
Act as primary client interface for technical discussions and solutioning
Lead and mentor security operations teams; ensure delivery excellence
Manage incident response, escalations, and governance activities
Collaborate with cross-functional teams to ensure secure architecture alignment
Job Requirements:
Minimum 8–10 years of cybersecurity experience
Strong client-facing & stakeholder management skills
Proven team leadership experience
Relevant certifications preferred (CISSP, PCNSE, CCNP Security, GCP Security)
Must-Have Skills (Any 3+): Palo Alto Firewalls, Trend Micro (Apex One, Deep, Security, Vision One, TippingPoint), Netskope (CASB, DLP), Akamai API & App Security, Cisco ISE, GCP Security (SCC, Cloud Firewall, Cloud IDS, Cloud Armor), and Vulnerability Management (Nessus)
Professional Skills:
Strong communication and presentation skills
Problem-solving and analytical thinking
Ability to work in global delivery environments