CallCenterNinja---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Health Operations New Associate
WORK SETUP: Work onsite
Responsibilities:
• Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
• Audit own data entry for accuracy and make required corrections
• Conduct data verification
• Respond to various requests for information, as needed. Escalate to supervisor as appropriate
• File, archive and retrieve documents (paper-based and electronic) using filing standards
• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
• Respond to information requests by searching, summarizing research results and compiling in requested format
• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
• Follow established policies, procedures and methods
• May serve as technical and functional resource or super users to other team members
• Participate in process improvement initiatives or special projects as assigned
• Meet established goals and objectives
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
• Assist in audit preparation and proceedings for both internal and external auditors
Apply knowledge on processes and related systems
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
• Update and maintain various systems/tools per standard process documentation which may include:
• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
• May serve as technical and functional resource or super-user to other team members
Perform data entry and research
• Execute transactions with minimal direction, enter data and retrieve information from group-specific system (all new hires might require some direction initially)
• Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate
• File, archive and retrieve documents (paper-based and electronic) using filing standards
• Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation
• Conduct data verification; audit own data entry for accuracy and make required corrections; assist in audit preparation and proceedings for both internal and external auditors
OTHERS:
Project Shift Schedule: Night Shift
Project Rest Day: Weekends
SKILL AND QUALIFICATIONS:
• Excellent written and verbal communication skills in English
• Proficiency in basic computer knowledge with the ability to learn additional computer programs
• Able and willing to work U.S. time and as needed, overtime hours (i.e., night shift)
• Employees must be able and willing to travel to and work from locations determined at the discretion of project leadership
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.