Order-to-Cash Associate

Job Summary

You will be aligned with the Finance Operations team, supporting the Accounts Receivable (AR) function. The role focuses on cash application processing, reconciliation, and ensuring accurate allocation of incoming payments to customer accounts.

Job Description

• Apply incoming payments to the correct customer accounts and invoices within the AR process
• Manage unapplied cash and ensure timely resolution
• Reconcile suspense accounts related to cash application
• Process transactions from payment receipt through to finalization
• Investigate and resolve cash application queries in coordination with customers
• Support working capital optimization and provide visibility on revenue and cash flow
• Assist in streamlining billing and end-to-end Order-to-Cash (O2C) processes (from customer inquiry to invoicing

Requirements

• Fresh graduates with a degree in Accounting, Finance, or a related field are encouraged to apply.
• Relevant OTC/AR internship experience is an added advantage.
• Good proficiency in English.
• Strong attention to detail and ability to identify and resolve data or billing discrepancies.
• Good written communication skills and ability to work with multiple stakeholders.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Familiarity with CRM, ticketing, and collaboration tools such as Salesforce, Jira, Trello, Slack, and email.
• Open to Fixed Term contract role.

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