CallCenterNinjaAbout Us:
We are an innovative and rapidly growing international company in the customer service industry, striving to create a workplace where people thrive and develop. Our culture is characterized by collaboration, openness, and a strong drive to challenge the status quo. We believe in combining the best of technology and human interaction to create an efficient and engaging work environment. We are now seeking an experienced and passionate HR Business Partner to help shape our future and contribute to our continued success.
Role:
As an HR Business Partner, you will be a strategic partner to our leaders and managers, responsible for driving and implementing HR strategies that support our business development. You will be a key player in building and maintaining a positive and productive work environment where employees feel appreciated and engaged.
Responsibilities:
Strategic Partnership: Support and advise management on strategic HR issues, ensure compliance with local labor laws and collective agreements, and manage operational HR work.
End-to-End Employee Life Cycle Management: Independently manage all HR administrative processes, including contract preparation, onboarding, internal movements, and offboarding procedures.
Data Integrity & Management: Take full ownership of the HR database and personal files. You are responsible for the 100% accuracy of employee data and ensuring all records are up to date.
Compliance & Legal: Ensure all HR activities and documentation strictly follow local labor laws and internal regulations. Stay updated on legislative changes affecting employment.
Stakeholder Communication: Act as a trusted point of contact for employees and managers, providing clear and timely guidance on HR policies, procedures, and benefits.
Payroll Coordination: Collaborate closely with our external payroll vendor by providing accurate monthly inputs, verifying data, and resolving any payroll-related queries.
HR Collaboration: Work effectively with the wider HR team to align on strategy, share best practices, and contribute to the improvement of HR workflows.
Candidate Profile:
Exceptional Attention to Detail: You have an "eye for detail" and take pride in delivering error-free work, especially when dealing with contracts and data.
Highly Organized: You can manage multiple deadlines and priorities without losing track of the small tasks.
Self-Driven & Accountable: You take full "ownership" of your area. You are proactive in identifying issues and don't need constant supervision to drive tasks to completion.
Professional Communicator: You can explain complex HR or legal topics in a simple, professional, and empathetic manner to various stakeholders.
Process-Oriented: You enjoy creating order and finding ways to make administrative processes more efficient.
English fluency is preferred (B2).
Availability to work from the office, with ocasional home office possibility.