Representative Customer Operations with German (relocation package to Poland)
Role Description
About the role:
· resolving various client-reported issues via phone, email, or chat in German language,
· providing customers with excellent experience by using your communication and soft skills
· cooperating with a Team to drive a common success.
Requirements:
· Fluent German (C1, both speaking and writing) and English (B2).
· Efficient use of PC and IT-related tools.
· Ability to work full-time.
· We do not require professional experience; this is an early stage/ junior position.
· Relocation to Poland (Katowice) for June/July training
· Relocation support from us is provided including work permit and visa support
Our offer:
· Employment contract.
· Visa and work permit Sponsorship
· Relocation support to Poland:
· flight and 4 weeks of accommodation (single room in 2-3 room flats) paid and chosen by the company in advance
- cost for the room is paid by employer on monthly basis and deducted from the wage.
· All deductions from your salary will be presented in an official job offer via e-mail, as well as in your letting room contract and your relocation agreement with us.
· Relocation support from our buddy
· Free language classes: Polish, English.
· Fully paid training with mentoring, coaching and nesting period.
· Integration events at the office