Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Provide customer service to a portfolio of advertisers through phone and email, to provide customer satisfaction and escalate issues as appropriate.
- Offer solutions to the advertiser inquiries to meet customer wait times.
- Develop and analyze keywords, titles, description, bidding strategies for potential customers to maximize results, drive volume and hit targets on their advertising accounts in order to maximize ROI when appropriate.
- Identify opportunities to enhance client relationships and grow the account of the advertiser by improving performance and investment, including cross selling, to meet revenue targets.
- Proactively give suggestions to improve the processes and grow the portfolio revenue.
- To build a professional online advertising campaign for the customers.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Candidate must possess at least a Bachelor's Degree in any field.
- Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Successful track record in directly driving business, highly motivated
- Is passionate about sales and has a genuine interest for online marketing
- Creative mindset and good understanding of client’s needs.
- Analytical skills and a logical mindset
- Strong communication skills and a flair for selling creative market solutions
- Excellent verbal and written communication skills in English and the language of supporting market
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
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