Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Engage leads across SMB, Mid-Market, and Enterprise, through chat, email, phone and online meetings.
- As Sales Development Representative, you will assist in generating new business opportunities by qualifying inbound leads and/or driving various outbound campaigns and creating the pipeline for the growing business in the region.
- Qualify and develop inbound and/or outbound sales leads.
- Complete accurate tracking of communication with current and potential customers within the CRM.
- Work with the Account Executive team to design industry-specific outbound efforts and define the best strategy to approach new leads.
- Schedule demonstrations between account executives and potential customers
- Use the best social selling techniques to identify sales leads and be able to provoke them.
- High volume of calls with Decision Makers to identify the “pain points” which could be addressed.
- Responsible for most of the Account Executive pipeline
Who are we looking for?
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
- Preferably 1 year of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Strong time management skills and motivation to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation) Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of supporting market.
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
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