CallCenterNinja在TDCX，我们相信您的每个职业选择都应推动您不断前行。与创新团队并肩作战，助力全球最具远见品牌的成长，当人类智慧与科技相遇，共同探索无限可能。我们将携手赋能未来——从您的未来启航。
• Provide customer service to a portfolio of advertisers through phone and email, to provide customer satisfaction and escalate issues as appropriate.
• Offer solutions to the advertiser inquiries to meet customer wait times.
• Develop and analyze keywords, titles, description, bidding strategies for potential customers to maximize results, drive volume and hit targets on their advertising accounts in order to maximize ROI when appropriate.
• Identify opportunities to enhance client relationships and grow the account of the advertiser by improving performance and investment, including cross selling, to meet revenue targets.
• Proactively give suggestions to improve the processes and grow the portfolio revenue.
• To build a professional online advertising campaign for the customers.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
• Candidate must possess at least a Bachelor's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Successful track record in directly driving business, highly motivated
• Is passionate about sales and has a genuine interest for online marketing
• Creative mindset and good understanding of client’s needs.
• Analytical skills and a logical mindset
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market
总部位于新加坡的TDCX是一家领先的全球业务流程外包（BPO）公司，为各行业客户提供客户体验（CX）解决方案、销售及数字营销服务，以及内容审核服务。其服务涵盖数字广告与社交媒体、电子商务、金融科技、游戏、健康科技、媒体、科技以及旅游与酒店业等领域。
致力于帮助企业实现未来愿景，TDCX凭借创新驱动、运营精准的智能可扩展解决方案，已成为追求实际成果企业的关键合作伙伴。该公司在全球37个地点拥有超过20,000名员工，为客户提供覆盖亚洲、欧洲及美国的全方位服务。如需更多信息，请访问www.tdcx.com。.