Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Act as a single point of the contact for the employees and managers in the business unit.
- Manage complex and difficult HR Projects cross-functionally.
- Actively identifies gaps, proposes and implement changes necessary to cover risks
- Build a strong business relationship with the internal client and facilitates the management team to bring best solutions for employees.
- Act as the performance improvement driver and provokes positive changes in the people management.
- Design and maintain organization vitality charts as the performance of the business unit improves.
- Ensure compliance to company’s policies and procedures as well as local labour law
- Involves helping the organization's members understand what the change means to them and providing the ongoing guidance and support that will maintain enthusiasm and commitment to the change process.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resource Management/ Business Studies/Administration/Management/ Psychology
- Preferable with 5 - 7 years of working experience in the related field is ideal for this position.
- Efficient when working in teams.
- Has excellent communication, interpersonal, and negotiation skills.
- Possesses strong skills in project management and change management.
- Has excellent working knowledge of employment law with the ability to apply it practically to workplace situations.
- Excellent verbal and written communication skills in English and the language of the supporting market
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
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