CallCenterNinjaTitle: Senior Technical Project Manager, Delivery Manager
Location: Bellevue, WA (5 Days Onsite)
Overview: We are seeking a Project Manager who will serve as Delivery Manager for our solutioning teams. This role involves coordinating discussions, documenting processes, and tracking the status of capabilities throughout our intake and solutioning cycles.
Responsibilities:
Drive strategically important programs and manage them from inception to completion.
Plan, estimate, budget, and control costs to ensure project completion within the approved budget.
Track project revenue by monitoring as-sold and as-delivered margins.
Analyze program needs, provide business-justified recommendations, and lead approved programs.
Apply Agile-certified Scrum processes and exhibit Scrum Master traits, holding certification such as ASM or CSM.
Develop project timelines and report progress within the project environment.
Identify stakeholders, analyze their expectations, and develop strategies to engage them in project decisions and execution.
Key Qualifications:
Experience: Over 10 years in the IT industry, with at least 5 years in project management handling end-to-end projects.
Education: A project management-related certification such as PMI-ACP, PMP, Prince 2, or PSM II is desirable.
Skills: Proficient in Microsoft Excel (formulas, data cleansing, data manipulation), and hands-on experience with project management tools like JIRA or MS Project.
Agile Experience - ability to size projects
Skills & Abilities:
Demonstrated ability to think big-picture while maintaining attention to detail.
Quick learner with the capability to handle both internal and external relationships.
Proficient in working with senior executives and showcasing strategic understanding of business needs.
Excellent soft skills and the ability to communicate effectively.
Work Environment: This role requires the ability to learn quickly, manage relationships adeptly, and work effectively with senior executives. Candidates should possess strong coordination, documentation, and tracking abilities to ensure project success.
The base salary range for this position is $92,250 - $131,786, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
The deadline to apply for this position is: 04/11/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/
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