CallCenterNinjaWe are seeking a skilled ServiceNow Developer to join in a dynamic team and help build a ServiceNow custom application that enhances user experience and streamlines workflows.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a ServiceNow Developer, with a focus on UI development.
Strong proficiency in JavaScript, HTML, CSS, and web development frameworks.
Experience with ServiceNow platform customization and configuration.
Knowledge of ServiceNow data model and relationships.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.
ServiceNow CSA Certified
ServiceNow CAD Certified
ServiceNow certifications (e.g., Certified Integration Specialist) are a plus.
Preferred Skills:
Experience with AngularJS or other JavaScript frameworks.
Familiarity with ServiceNow CMS (Content Management System) and Employee Self Service (ESS) portals.
Experience with ServiceNow WSD.
Understanding of ITIL processes and IT Service Management (ITSM).
Responsibilities:
Design and develop custom applications and solutions on the ServiceNow platform using both low-code (e.g., Flow Designer, ServiceNow Studio) and pro-code (e.g., JavaScript, Angular) approaches.
Design and implement a user-friendly ServiceNow Storefront UI that meets business requirements.
Configure and customize ServiceNow modules, including CSM, ITSM, ITOM and others to meet business needs.
Collaborate with stakeholders to gather and analyze requirements, ensuring the storefront aligns with organizational goals.
Configure and maintain ServiceNow workflows, UI policies, business rules, client scripts, UI pages, UI actions, and ACLs.
Integrate ServiceNow applications with third-party systems using REST/SOAP APIs, MID Server, and other integration tools.
Automate business processes and tasks using ServiceNow's Flow Designer and other automation capabilities.
Troubleshoot and resolve issues related to ServiceNow applications and integrations.
Provide technical support and training to end-users.
Stay updated with the latest ServiceNow features and best practices to continuously improve the storefront.
#LI-Remote #Mexico #ServiceNow