CallCenterNinjaAbout Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Key Responsibilities:
Invoice & Expense Processing
Process vendor invoices and employee expense claims with accuracy and compliance to company policies.
Handle exceptions such as foreign currency invoices, tax-related adjustments, and complex vendor terms.
Payments & Vendor Management
Execute vendor payments in line with company schedules and cash flow priorities.
Maintain vendor master data, ensuring accuracy and compliance with internal controls.
Resolve escalated vendor queries and disputes.
Reconciliation & Reporting
Perform vendor account reconciliations and resolve discrepancies.
Monitor AP aging reports and ensure timely resolution of overdue items.
Support cash flow forecasting by providing accurate payable data.
Audit & Compliance
Prepare AP schedules and documentation for internal and external audits.
Ensure compliance with tax regulations, statutory requirements, and internal controls.
Process Improvement & Team Support
Identify inefficiencies and recommend process improvements.
Train, mentor, and provide guidance to Level 1 AP staff.
Act as a point of escalation for complex transactions and reconciliation issues.
Collaborating cross-regionally (India team).
Contributing to leadership reporting (metrics, performance visibility).
Summary
This position is a level 2 that involve invoice Processing, payments or vendor master, vendor reconciliation, end to end exposure. To handle more complex AP tasks, reconciliation, and process improvements. Acts as a point of escalation for level 1 associate.
Our most successful candidates will have:
Proficiency in Korean language (writing, speaking, understanding)
Bachelor’s degree in Accounting, Finance, or related field; professional certification (CPA, CMA) preferred.
2–4 years of AP or accounting experience with end-to-end exposure.
Strong analytical and problem-solving skills.
Advanced proficiency in Excel and ERP systems (SAP, Oracle, or equivalent).
Knowledge of tax regulations, compliance requirements, and foreign currency transactions.
Ability to manage multiple priorities, deadlines, and cross-functional communication.
Strong interpersonal skills to collaborate with vendors and internal teams.
Mode
Usual Business Hour: 9am to 6pm OR 10am to 7pm (Monday - Friday)
(We don't follow any Public Holidays/We're business as usual on any Public Holidays and employees get paid based on Public Holiday rate if they are working during those PH days)
3. Mode: Work from office, no hybrid.
Office location: Sutherland Office, Level 1, Avenue 5, Tower 6, Bangsar South. (Touch N Go Building)