Sr. Specialist, Customer Acquisition (Korean Speaker) at Concentrix

JOB RESPONSIBILITIES
Pipeline & Customer Engagement
Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels.
Conduct structured discovery to identify customer use cases, technical needs, and decision criteria.
Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing.
Sales Execution & Performance
Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey.
Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment.
Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce.
Collaboration & Customer Experience
Provide feedback on customer needs, competitive insights, and product opportunities to internal teams.
Uphold a high standard of professionalism, responsiveness, and customer-centric communication.
Product Knowledge & Market Awareness
Stay up to date on the product functionality, new feature releases, and real-world use cases.
Understand AI/ML market trends and competitive dynamics to position the product effectively during customer conversations.
Stay flexible and able to be agile in an ever changing landscape
Ad hoc tasks given

JOB RESPONSIBILITIES
Pipeline & Customer Engagement
Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels.
Conduct structured discovery to identify customer use cases, technical needs, and decision criteria.
Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing.
Sales Execution & Performance
Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey.
Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment.
Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce.
Collaboration & Customer Experience
Provide feedback on customer needs, competitive insights, and product opportunities to internal teams.
Uphold a high standard of professionalism, responsiveness, and customer-centric communication.
Product Knowledge & Market Awareness
Stay up to date on the product functionality, new feature releases, and real-world use cases.
Understand AI/ML market trends and competitive dynamics to position the product effectively during customer conversations.
Stay flexible and able to be agile in an ever changing landscape
Ad hoc tasks given

Sr. Specialist, Customer Acquisition (Korean Speaker)