CallCenterNinjaAbout Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
We are seeking an experienced Talent Management Lead to be based on-site at our client location in Chesapeake, Virginia, serving as the primary liaison between HR Shared Services, Talent & Culture COE, and US leadership teams.
This role requires strong expertise in Talent Development, recruitment operations, governance, and stakeholder engagement, with the ability to lead on-site discussions, manage expectations, and ensure smooth coordination across multiple functions. You will be responsible for managing critical talent processes—including candidate sourcing, screening, background verification, onboarding coordination, and documentation—while ensuring full compliance with policy, audit, and data standards. The role also involves coaching junior resources and driving continuous improvements across the Talent Management workflow.
This is a work-from-office, high-visibility leadership role that acts as the operational anchor for the client.
Key Responsibilities:
Talent Acquisition
Partner with hiring managers to understand workforce requirements and support recruitment planning.
Ensure job requisitions are accurately created, approved, and tracked within Workday or the ATS system.
Collaborate with recruitment teams to track hiring progress, candidate pipelines, and hiring metrics.
Ensure compliance with hiring policies, documentation standards, and recruitment governance requirements.
Learning & Development (L&D)
Support coordination of employee training and development programs aligned with business and leadership goals.
Identify skill gaps in collaboration with HR and business stakeholders and recommend relevant learning initiatives.
Track training participation, completion rates, and program effectiveness through LMS or internal systems.
Support onboarding training programs and continuous learning initiatives to strengthen employee capability and performance.
Performance Management System (PMS)
Support the execution of the performance management cycle including goal setting, mid-year reviews, and annual performance evaluations.
Partner with managers and HR teams to ensure employee objectives align with organizational goals and performance expectations.
Monitor performance review timelines and ensure completion of evaluations within defined schedules.
Maintain performance documentation and support managers with guidance on feedback discussions and performance improvement processes.
Competencies
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.