Trainer II

Qualifications:-

Experience – 3 years

English Assessment – C1 (Written) & High B2(verbal)

Education – Graduate

COMO Experience – App review (minimum 1 year managing team working in COMO-App review environment).

Role and Key Responsibilities: – COMO Trainer

• Training Delivery & Facilitation – Ability to deliver engaging, effective classroom and virtual training sessions.

• Subject Matter Expertise – Deep understanding of products, processes, policies, and operational workflows.

• Coaching & Development – Providing constructive feedback, coaching, and ongoing support to learners.

• Communication & Presentation Skills – Strong verbal, written, and presentation abilities to engage diverse audiences.

• Classroom Management – Creating and maintaining a positive, productive learning environment.

• Learning Assessment & Evaluation – Measuring knowledge retention, conducting assessments, and evaluating training effectiveness.

• Curriculum & Content Management – Delivering and supporting training content aligned with business requirements.

• Stakeholder Collaboration – Working effectively with Operations, Quality, SMEs, and Leadership teams.

• Adaptability & Continuous Learning – Quickly adopting process, policy, and product changes.

• Problem Solving & Analytical Thinking – Identifying learning gaps and implementing improvement actions.

Top 5 Critical Skills for a COMO Trainer

• Facilitation & Training Delivery

• Subject Matter Expertise

• Coaching & Feedback

• Communication & Presentation Skills

• Learning Assessment & Training Effectiveness

 Educational Qualification:   Graduate

 Disclaimer: -

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.