CallCenterNinjaAbout TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Purpose
Provide direction and management of mission control teams, schedulers, forecasting analysts and coordinators as assigned to ensure that program planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned projects/clients.
This position is 100% onsite in North Lauderdale, FL. Work at home is not available for this position.